Payment Policy

QYSEA Store Payment Policy

1. Accepted Payment Methods

You can complete your purchase using any of the following options:

Credit/Debit Cards Visa, MasterCard, American Express

PayPal PayPal Balance or Linked Bank/Card

Bank Wire Transfer Direct Bank-to-Bank Transfer

2. Payment Restrictions by Order Value

To ensure security for high-value transactions, the following payment conditions apply:

Order Total (USD/EUR)	Available Payment Methods
Below $3,000	All methods (Credit Card, PayPal, Wire Transfer)
Between $3,000 and $10,000	PayPal & Bank Wire Transfer Only
Above $10,000	Bank Wire Transfer Only

Please Note: If your order exceeds the credit card limit, please select "Wire Transfer" at checkout. Our system will automatically generate an invoice with detailed payment instructions.

3. Using Coupon Codes

• How to Apply: Enter your code in the "Coupon Code" field at checkout and click “Apply”. The discount must be reflected in the total before you finalize the payment.
• Usage Rules: Coupons cannot be combined; only one code is permitted per order.
• Exclusions: Some promotional items or high-value ROV bundles may be excluded from additional coupon discounts.
• Pro-Tip: To avoid errors, we recommend copying and pasting the code exactly as received, ensuring there are no extra spaces.

4. Security & Privacy

Your transaction security is our priority. We use industry-standard encryption and secure payment gateways to ensure your data remains protected.

• Encryption: All payment information is processed via SSL (Secure Socket Layer) encryption.
• Verification: For high-value orders, our billing department may contact you for a brief verification to prevent unauthorized card use.

5. Contact Our Team

If you encounter payment concerns or require a Proforma Invoice for a wire transfer, please reach out to us:

Support Email: shop@qysea.com

Live Chat: Available Monday – Friday, 9 AM – 6 PM [Hong Kong Time]